Seldex + Covid-19

By now we are all aware of the severity of Covid-19, and probably exhausted from the anxiety of it all.  The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life.  Whilst we don’t want to add to add to your stress we do need to advise that as of Thursday, 6th August, Seldex will temporarily shutdown for 6 weeks to comply with the Victorian Governments mandate that all non-essential businesses cease operation.

For the first time since we opened for operation in 1950, we will take a brief hiatus from making albums. We’re devastated, but like all the adjustments everyone is making right now, this will be temporary and we will be back!

Online ordering is fully functional. Place your order now to be at the head of the list as soon as we restart production.

WHAT YOU NEED TO KNOW:

  • The parts of Seldex that can stay in operation will.  Our customer service team can work from home, so we are still here to answer your calls and emails, and create album designs.
  • We will complete and ship as many orders as possible by Wednesday
  • If you have placed an order that is isn’t completed, we will email you on Thursday to confirm your status.
  • As soon as permitted, we will restart production. As soon as the government says we can get back to work we will!  We’ll keep updated in the interim.
  • When we restart production, we will complete orders in the order they were received. As always, though, if there are special circumstances, please contact us. We’ll do what we can to help.

You have all been on our minds; we’re so aware of the challenges and uncertainties you have faced the past 6 months and continue to face.  We wish we had answers, or advice, or something concrete to offer, but right now, we don’t. There is no way to predict the future, but during the rebuilding and recovery of 2020, we will be here for you in whatever ways we can.

We want to thank you for your incredible loyalty and support.  Without awesome partners like you our business wouldn’t survive and we can’t wait for this to all be over so we can catch up in person and celebrate moving forward.

As always, we’re available on the Corona-immune internet and we’d love you to stay in touch!  Our FB Pro Insiders group is a great place to do that.  We’ll continue to share industry information from webinars to special offers and we’ve got some new products we hope to share shortly.  Or just check in and say hi with some fellow photographers who understand what you are going through right now.

Keep in touch, stay safe and take care of each other!

The Seldex team.

 

Posted by

Sales and Marketing Manager of Seldex. I've been with Seldex for over 25 years and love what I do - designing products, picking new materials, meeting cool photographers and travelling the world with our trade shows. I believe photographs play an important role documenting events that we want to treasure forever.

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